Job Opening


Job Industry Management Consulting
Job Type Full Time
Experience Level Mid-Senior Level
Date Posted 2018-11-28
Job Location Naga, Camarines Sur
Company Information Dempsey Resource Management Inc.
Job Description JOB DESCRIPTION: • Establish the Biggs Training Academy and make it a profit center • Initiate, co-ordinate, execute and follow-up on all training activities within the organization • Monitor the on-going training activities and if needed provide training support like co- facilitating the course with external trainers • Maintain complete knowledge of all F&B services, outlets, services/features and hours of operation • Conduct training and development programs for all team members on a regular basis • Update training materials to make these more relevant to the needs of the organization • Develop internal training competencies and establish training structure for on-the- job training that will support career development and advancement across the organization • Keep track of the training hour goal of 40 hours/employee/year and include this in the monthly and annual training report • Coordinate with Human Resources and/or other departments in relation to administration of employee performance reviews and identify performance gaps that can be addressed by training • Provide and support cross-training and professional development opportunities across the organization • Provide support and development of internal trainers on a monthly basis • Provide and support Quality Section in conducting Basic Food Hygiene and other hygiene related trainings to all F&B front of house and back of house staff. • Be involved in the implementation of food safety policies and procedures. • Maintain a monthly training calendar. Ensuring and providing ongoing feedback and follow-up on employee and management related challenges across the organization • Assist in the creation, implementation and facilitation of a Restaurant Training Plan and any other corporate learning initiatives • Conduct regular audits in different Biggs’s Diner restaurants and maintain audit record Sheet • Create and promote a quality-focused approach to service within the Bigg’s Diner restaurants • Continuously identify new ways of improving quality within the department • Review and analyze guest feedback through monthly comment reports and Logbooks, and other internal audit records • Train team members on how to can achieve QSC targets • Train team members on Departmental Operating Standards (SOP’s) • Attend meetings to discuss training and quality updates. Ensure the communication meeting minutes are filed accordingly • Work closely with the Restaurant Managers and/or section heads to identify and grow high potential line staff, supervisors and Assistant Managers • Assist with the development of strategic plans
Job Qualifications JOB QUALIFICATION:

Male or Female
Bachelor’s/College Degree in any business related course
Master’s Degree
Doctorate Degree
Naga, Bicol
Excellent leadership and people skills
Excellent communication skills and public speaking
Has industry knowledge; trends, technology and best practices
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-
job or in classroom training, e-learning, workshops, simulations etc)
Ability to plan, multi-task and manage time effectively
Strong writing and record keeping ability for reports and training manuals. Good
computer and database skills
Position Level: Managerial level
Years of Experience: at least 5 years on the same position
Preferred Industry: managerial position in a food & beverage operations

Basic Salary: Negotiable; would depend on the skills and experience

Number of Job Opening 3
Highest Education Attainment College Graduate
How to apply to this job send resume to
contact no. 09566601908

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